Holiday Inn Express Bellingham Delivers Heart

holiday inn express bellingham
The Holiday Inn Express is surrounded by 5 acres of commercial conveniences that allow guests to easily access amenities by foot. Photo courtesy: Holiday Inn Express Bellingham
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The Holiday Inn Express Bellingham sits just above Meridian in one of the prime locations in the city. Its easy and quick access to favorite local restaurants, shopping and entertainment make it ideal for our out of town guests or rural Whatcom residents looking for a city staycation.

From corporate travel to vacationing families, this hotel has so much to offer anyone coming to the area. Situated closely to downtown and the airport, anyone will find this location ideal for meetings and even a quick round of golf in the afternoon. Vacationers find easy access to hiking, wineries and fishing while still being close to shopping and dining.

As you enter the lobby, you immediately notice the enthusiasm of the staff greeting you at the front desk. You feel immediately welcome. A front desk clerk is helping an elderly woman by gathering menus from restaurants nearby while calling the complimentary car service to the airport for a couple departing. Two other staff members are ensuring that additional guests are being given the best attention possible.

Holiday Inn Express Bellingham
Holiday Inn Express Bellingham is located just above Meridian in one of the prime locations of the city. Photo courtesy: Holiday Inn Express Bellingham.

The brightly lit lobby leading to the breakfast area, pool and outdoor patio continues the bright mood that greets the guests.

The hotel boasts a serene water wall and simple furniture in a subtle modern maritime theme, all part of the 2014 renovation. A modern, but professional space includes printers, computers and comfortable seating for anyone looking to get a little work done or simply play a game or two on the computer while relaxing.

What makes this hotel so unique? It’s the heart and pride shown every day by the team that works here.

“I’m really lucky,” says Terri Sirmans, General Manager of the Holiday Inn Express Bellingham. “We have a team that has been together for years and years. We are a family.”

In fact, this hotel family plans regular get-togethers as a team such as lunches, treks to watch the Bellingham Bells play and even ice cream!

Terri started her career at Holiday Inn Express Bellingham as an intern at the front desk in 1999. In 2003, she was named the General Manager. Each one of the team has risen through the ranks at the hotel translating to an understanding of what it takes to meet the needs of the customers checking in daily.

From the ever-sparkling pool to the new flowers in front of the hotel and even to the greeting and care of each guest, the heart and pride of this team is evident.

Holiday Inn Express Bellingham
The serene water wall in the lobby welcomes guests entering the hotel. Photo courtesy: Holiday Inn Express Bellingham.

“We go beyond,” says Sirmans.

And, by beyond, Sirmans refers to the many ways they consistently and constantly review the way they take care of the property and deliver service to the guests.

In fact, one such service available to guests is full access to the local gym, City Gym, located in very close proximity to the hotel. As a strong supporter of City Gym the hotel encourages its guests to take advantage of the full-service gym that also includes special senior programs.

In fact, you get a continued sense of the heart and pride each morning as you come for the breakfast served. The hearty breakfast offers a variety of options from pancakes and oatmeal to eggs, yogurt and fruit. Sirmans recalls one special memory of a little girl on her tip-toes watching, with fascination, her pancakes being made in front of her. The memories being formed right there in the breakfast room of a hotel. That’s the heart and the pride of the staff.

Not only does this unique pride and heart of the team and hotel show in the service delivered, it shows in the strong community support.

As a sponsor of the local Bellingham Bells baseball team, the hotel hosts the out of town teams, enjoying and welcoming these young adult athletes to the community.

Holiday Inn Express Bellingham
Visitors of Holiday Inn Express Bellingham can enjoy the quiet, sunny patio just outside the pool. Photo courtesy: Holiday Inn Express Bellingham.

The return to the community continues with the support of local charitable organizations. The hotel believes in recycling what still is useful and helpful such as donating furniture, bedding and even coffee pots after their remodeling efforts to organizations in town answering to the needs of community members.

The American Cancer Society calls on the hotel to provide accommodations to cancer patients coming to the area for treatments whenever possible and rooms are available. The staff has gotten to know some of the patients as they’ve come back time and time again. These patients have experienced a sense of belonging to a much larger family. That’s the heart of Holiday Inn Express Bellingham team.

Sirmans believes in always thinking outside the box to do things just a little differently. Each hotel perk and amenity is approached with a new perspective on a regular basis to make the experience of their guests just a little better each time.

Stop in and see for yourself the difference at the Holiday Inn Express Bellingham located at 4160 Meridian St. Experience the pride they take in their service and the heart in which they deliver that service.

 

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