Chara Stuart and Chelsea Messer have many memorable stories and clients from their time in realty. All are important to this mother/daughter team but one memory stands out – when they successfully helped a family who had been displaced after a fire.
It was the family’s home of 35 years. They thought it was their “forever” home. “Their home was not their only loss,” Chara says. “Prior to us meeting, they had relocated and purchased a home within the watershed of Lake Whatcom, learning after the fact that they could not run their business in the watershed. This was also after they had made significant capital investments in what they thought would be their forever home. Their business was both their passion and their retirement income. They were forced to relocate, in order to continue their business. Our search was for very specific real estate; in a very fast market with limited inventory.”
Their search was a success. The family was overwhelmed by Chelsea and Chara’s genuine care, diligence and strategies to solve their problem. The clients praised the women for their hard work, saying they’d never experienced that level of care and dedication at some of the Fortune 500 companies they had worked with.
“When a client has a real problem with serious consequences and dire needs, it’s deeply satisfying for us to help them solve their problem,” Chara says.
Known by many of their clients as “C2,” Chara and Chelsea believe working together as a mother/daughter team allows them to be extra responsive to their clients’ needs. “This includes the process of asking good questions, listening and observing the nuances of what our clients express, and helping them form and identify their true needs and priorities,” Chara says.
When not finding “forever” homes for their clients, both Chara and Chelsea can be found outside, taking advantage of Whatcom County’s beautiful wild spaces. They also love to travel. These activities help them gain perspective, refresh their gratitude and support both their mental and physical health.
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